“Seems like just yesterday that we were performing due diligence on which vendor to choose for ALM. Fast forward to present day and we have been using the Compass model for over a year.
We are most appreciative of the assistance provided by your product support staff. Their devotion to your company and clients is very obvious. After many painstaking minutes of online coaching sessions, the training wheels finally came off. The patience, guidance, and overall care of our account [by your staff] provides the excellence in customer service you committed to during our negotiations.”